To transfer your paid subscription to another account, follow these steps:
Contact Support from the account with a paid subscription and provide the name and user ID of the new account. To locate your user ID, go to your profile page from the BeLive homepage:
You can locate the user ID in your browser's address bar:
Other things to know
Only paid subscriptions will be transferred. Broadcasts and customization are connected to a specific BeLive account and therefore will not be transferred to the new one.
The process takes up to 14 business days to complete.
If you are not the owner of the account, kindly provide an invoice for a past payment or transaction ID for verification and confirmation purposes.