This is a workaround from our team if you need someone to manage your broadcast fully or you want to join your show from mobile or just don't want to worry about managing the show while you are hosting it. You can also check out our
Remote Assistant feature if you only need to control the features during your broadcast from a mobile device or your assistant can do it for you.
The host and the assistant don't need to be in the same room, or even continent 😉
First of all, it is important to point out that all Be.Live accounts are connected to personal Facebook profiles, so if the presenter wants the broadcast to appear on their timeline or the page or in a group on their behalf, the assistant would need to be logged into the host’s account. What are the steps?
- If the assistant has access to the host’s FB profile, they can log into Be.Live account(using the host’s FB profile) and proceed with managing the broadcast on their side.
- If the assistant doesn’t have access to the host’s Fb profile, the host would need to set everything up on the assistance's computer, log in and open the studio.
So what’s next after the assistant is successfully logged into the studio?
The assistant should share the guest link with the presenter:
Once the presenter joins via this link, the assistant will see them in the Staging area first:
And then the assistant will be able to move the presenter from the Staging section to the Stream by clicking the "Show in Stream" in the top right corner of the camera feed:
NOTE! People in the Staging section are not visible to the audience and can not be heard by the viewers.
As you can see, the person who created the broadcast doesn't need to connect their camera at all! But they can control everything that is shown in the broadcast, including branding, text updates, media and etc.
Assistant and presenter can communicate using the Host Chat on the right :)
If you need any help - don't hesitate to contact our support! We're available 24/7!
Also, we would really appreciate you taking a short survey! This will allow us to better understand your needs and come up with a better solution.