As a host who occasionally has guests, you may be wondering what do your guests see and what they should do to join your broadcasts, or maybe you are about to be the guest yourself, and you are not sure what you should do to be a real broadcast star. Well, let's go over it together :)
You can send this to-do-list to your guests for them to check everything before broadcast.
- To join a broadcast as a guest you have to have a Facebook profile.
- Please, use updated Google Chrome or (if you are connecting via mobile device) download and install the BeLive app (Android https://goo.gl/gzUrwM; iOS https://goo.gl/p1LCfS)
- Make sure you have a stable internet connection. You may want to clear cache and close all unnecessary tabs and programs on your device. Some programs may run in the background even when they seem to be closed, so consider using Task Manager or rebooting your device.
- Follow the link you received from the host to join the broadcast (click "Join broadcast" for mobile devices or "connect camera" for PC/laptop). Note, that on PC/laptop you can test your camera and mic before you click "connect camera". Click the gear button to open the settings window.
- Enjoy the broadcast!
Once you send your guests a guest link, they can join either on a computer or mobile devices.
After following the link, your guest will see the screen where they can select whether they want to continue with Facebook or Twitch:
They can change the camera and microphone settings by pressing gear icon, and once they are ready, they can click "Connect camera".
They will be prompted to a guest studio page. From this moment on you will see them in the Lobby. Remember that you won't be able to hear your guests while they are in the Lobby.
Once you add guests to the broadcast studio, they will know it as the indication on the right will change to this:
Your guests will see all the on-screen elements that you are showing on the broadcast:
While being live, the guest will see the "Live" indication in the top-left corner of the screen, as well as a number of viewers:
To join on mobile devices, your guests have to download free BeLive application. They can find them here: Android or iOS.
Once they follow the guest link, they will see the following screen. If they have the application already installed, they need to click "Join as a guest."
There will be a pop-up that will send them to BeLive application once they agree.
And they will be asked to log in with their Facebook account.
On logging, they will join the broadcast and appear in your Lobby section. They will see "Waiting to go live" indication while being in the Lobby.
When being on air, the indication will change:
That is how Title and Crawler that you are showing on the broadcast will look like for your guests:
And, of course, they will see all the elements that you have in the broadcast studio (different cameras/people, and screens) and the number of live views. That's how their screen will look like when you sharing your screen:
Note, if your guest sees "Champion Finals" screen in BeLive app it means that they went directly to the app without following the link. Please, ask them to click on the link you sent first, and it will redirect them to the app as shown above.
Still, something doesn't seem to work? Check this article to do basic troubleshooting with your guest!
That's it! If you have any further questions, just text us to the chat :)